Monday, December 23, 2019

Restaurant Management Essay - 1704 Words

Restaurant Management My interview is with a manager of a restaurant, the restaurant can have as many as 75 customers, and staff of 14. The restaurant served your everyday American food. The person whom I interviewed started as an assistant manager at the young age of 27. He has been a manager for the restaurant for the past 7 years. I considered him a Functional Manager because of the definition in the book, i.e. He supervises the work of employees whom engages in different specialties, such as waiters/waitress, kitchen help, accounting, and quality control. But in the same realm he is considered a General Manager because he oversees the operations, helps in solving problems, spotting problems before they occur and†¦show more content†¦The manager who I interviewed experiences this with his employee. When he began working, computers where not in use very much, so all the books, i.e. bookkeeping, scheduling and keeping track of inventory was all done by hand. Within a couple of years or so it became apparent that investing in a computer system was the way to go. The major justification for installation of a computer system was the bookkeeping and inventory, that alone save thousands of dollars in purchasing supply and being able to account for every penny that went out. They were able to get better deals when ordering supplies, because they could use the Internet to shop for better prices. As time went on it also became apparent that the use of the computer made customers service faster and efficient. He feels that business ethics is very important to the business and the staff and customers. Ethical problems: stealing food from the restaurant and not charging guests for certain items. The computer system in place demands that food be ordered through the computer before the kitchen prepares it. Management has to deal judiciously and fairly with all situations of this nature. Leadership by example is important here so those employees see that management is the example to follow. I ask him what was his meaning of quality and dealing with attitudes and people. He stated that the quality of service offered in the restaurant andShow MoreRelatedTown Table Restaurant Report : Food And Beverage Management Assignment1210 Words   |  5 Pages Town Table Restaurant Report Food and Beverage Management Assignment Contents Executive Summary†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 3 Catering Policy†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 4 Sample Menu†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Kids Special†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...6 Town Table Executive Summary Town Table will be one of the most attractive restaurants within the city. It will be located in the main city of wellington near Oriental Bay. The foodRead MoreSample Resume : Restaurant Management1686 Words   |  7 PagesRestaurant Management Restaurant Managers supervise their employees and make sure everything in the restaurant runs as smooth as possible throughout their shift. As a manager, you must know how to do every position in the restaurant incase one of your employees calls in sick or can’t make it to work for a particular reason. Today, Restaurant Managers have many career necessities that need to be met, specific work environments, profitable salaries, long challenging days, and future needs as technologyRead MoreThe Importance of Assessment in Hotel and Restaurant Management8124 Words   |  33 PagesAn Assessment of Hospitality Management Study Programmes in Greece: Industry’s Perspectives Eleftheria N. 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